Products / SIYOU Shopping
For offline stores and chains
SIYOU Shopping
An O2O growth platform: build your member base, connect online orders with in-store fulfillment, and let customers pick up in store or choose delivery.
- Member profiles
- Digital card wallet / coupons
- In-store pickup
- Order and inventory sync
Service available in Italiano / English / 中文
Customer pain points
They visited once – now what?
The membership and online sales issues most commonly mentioned by stores and chains.
“Customers buy and leave, and we can’t reach them”
No member profiles, so repeat purchases depend on luck.
“We send promotions, but get no response”
The impact of coupons and campaigns can’t be measured.
“Online sales work, but the store is out of stock”
Online orders and store inventory don’t match.
“Regulars want to order ahead and pick up later”
Without pickup and delivery processes, orders get lost in chat.
Core value
Turn walk-in customers
into loyal members
Membership, marketing, online orders, and in-store fulfillment – all on one platform.
Growth
Member retention and repeat purchases
Member profiles and points record every purchase, and repeat purchase and marketing analytics help identify returning customers.
Related features
- Member profiles
- Member points
- Repeat purchase and marketing analytics
Marketing
Promotions reach members directly
Digital card wallet, coupons, and promotional push notifications put campaigns directly into members’ hands.
Related features
- Digital card wallet / coupons
- Promotional push notifications
Efficiency
Order online,
fulfill in store
Display products online and take orders, with customers choosing in-store pickup or delivery.
Related features
- Online product display
- Online ordering
- In-store pickup
- Delivery
Accuracy
Order and inventory sync
Online orders and store inventory stay in sync to reduce selling items that are out of stock.
Related features
- Order and inventory sync
Feature modules
Ten core features,
from membership to repeat purchases
Member operations and online orders in one platform. Expand cards to see applicable scenarios.
Member Profiles
Record member information and purchase history.
View details
The foundation for unified operations of store-based private domain mall and chain membership.
E-Card Wallet / Coupons
Issue e-cards and coupons to members, promotions delivered directly.
View details
Suitable for holiday promotions and new product launches.
Promotion Push
Push promotions and event information to members.
View details
Holiday promotions, pre-sales, and group-buying events can all be pushed to members.
Online Product Display
Display store products online.
View details
Store private domain mall: customers browse your products online.
Online Ordering
Customers place orders online, orders go to the store for processing.
View details
Online payment can be integrated with SIYOUPAY.
In-Store Pickup
Order online, pick up in store.
View details
Core process for community store pickup.
Delivery
Support delivery fulfillment.
View details
Suitable for delivery orders to nearby customers.
Order and Inventory Sync
Online orders and store inventory sync.
View details
Foundation for online and offline integrated operations.
Member Points
Earn points on purchases, encourage repeat business.
View details
Points give members a reason to come back.
Repeat Purchase & Marketing Analytics
Analyze repeat purchases and marketing effectiveness.
View details
Know which activities brought back repeat customers, so next marketing is data-driven.
Try it first?
Enter the online Demo and experience the membership and ordering process with guided tasks.
How is pricing calculated?
Software subscription is billed per store; payment processing fees are quoted separately.
Applicable Scenarios
From community stores to chain membership
See how SIYOU Shopping can be used by business scenario or industry.
01
Store Private Domain Mall
Scenario converts in-store customers into members who browse and order online.
Recommended combination
- SIYOU Shopping
- SIYOU Retail ERP
02
Unified chain membership operations
Scenario Unified member management across all stores, with unified campaign publishing.
Recommended combination
- SIYOU Shopping
- SIYOU Retail ERP
- SIYOUPAY
03
Community store in-store pickup
Scenario Regular customers place orders first and pick up in-store.
Recommended combination
- SIYOU Shopping
- SIYOUPAY
04
Holiday promotions
Scenario Use coupons and push notifications to reach members during holiday campaigns.
Recommended combination
- SIYOU Shopping
05
Pre-sale / Group buying
Scenario Collect orders first, then stock up accordingly.
Recommended combination
- SIYOU Shopping
- SIYOUPAY
06
Online-offline integration
Scenario Online orders sync with store inventory; member data is unified.
Recommended combination
- SIYOU Shopping
- SIYOU Retail ERP
- SIYOUPAY
01
Beauty & Skincare
Pain points Batches, memberships, combo promotions, and high repurchase rates.
Recommended combination
- SIYOU Retail ERP
- SIYOU Shopping
- SIYOUPAY
02
Apparel, Shoes & Bags
Pain points Size and color, seasonal inventory, transfers, and member repurchases.
Recommended combination
- SIYOU Retail ERP
- SIYOU Shopping
- SIYOUPAY
03
Chain stores
Pain points Inconsistent headquarters standards, scattered data, and complex reconciliation.
Recommended combination
- SIYOU Retail ERP
- SIYOUPAY
- SIYOU Shopping
Product workflow
From member registration
to the next repurchase
Every purchase accumulates as member data, guiding the next promotion.
01
Onboarding & listing
Set up the storefront and list products.
02
Member registration & coupon
Customers become members and receive e-coupons.
03
Online ordering
Customers place orders online and pay.
- SIYOUPAY
04
In-store pickup or delivery
The store prepares orders, and customers pick up or await delivery.
05
Points and Repeat Purchase Analysis
Purchases are converted into points and member data to analyze repeat purchase effectiveness.
Member data guides the next promotion
Interface Overview
What customers see on their phones
The following are interface mockups using demo data. You can try the online demo yourself.
Typical Scenarios
Beauty Chain
ProblemMember information is scattered across stores, and promotion effectiveness cannot be measured.
Solution
- SIYOU Retail ERP
- SIYOU Shopping
- SIYOUPAY
Want to try it yourself?
Experience membership and ordering with the online demo, or schedule a solution demo.
Integration Capabilities
Connected to store systems and payments
SIYOU Shopping can be used standalone or combined with the retail ERP and SIYOUPAY.
SIYOU Retail ERP
Products and inventory: Online orders are synced with store inventory.
SIYOUPAY
Online payments: Online store orders are paid online.
Third-Party Systems
Integration with other e-commerce platforms or membership systems is assessed per project.
Custom
Connection status:
Live
Custom
Pricing Preview
Software, rates, and hardware
priced separately
Software subscription is billed per store, with monthly or annual payment options; online payment rates are quoted separately and not bundled into a single price.
Software Subscription · SIYOU Shopping
Contact SalesPer store / month
Contact SalesPer store / year
Billed per store, with monthly or annual options. The quote will specify:
- Package and feature scope
- Billing unit and usage limits
- Implementation, training, and support services
- Whether IVA is included, applicable countries, and validity period
Payment Rates
Rates calculated separately from software
Quoted by country, card type, and transaction scenario, specifying fixed fees, settlement cycles, and other conditions.
Hardware
Purchase devices individually
Starting price or quote; the quote will state whether tax, shipping, installation, warranty, and compatibility conditions are included.
Prices are in euros, stating whether IVA is included, applicable countries, and validity period; final terms are subject to the contract.
FAQ
Before you start,
you may want to know
Haven’t found the answer? Our consultants can provide answers based on your store situation.
Do I need to use a retail ERP first?
No. SIYOU Shopping can be used standalone or in combination with a retail ERP to sync online orders with store inventory.
Are in-store pickup and delivery supported?
Yes. In-store pickup and delivery are both core features; customers can choose the fulfillment method after placing an order online.
How can I try it out?
You can access the online demo, choose a role, and follow the guided tasks to experience the core flows; or you can book a solution demo.
Can members of chain stores be managed centrally?
Yes. Unified member management for chains is a typical use case; members and promotions across stores can be managed centrally.
How are online orders paid?
Online payments can work with SIYOUPAY. Available payment methods, countries, and fees are subject to the contract.
How is pricing calculated? Does it include IVA?
Software subscription is charged per store, with monthly or annual payment options; payment processing fees and hardware are priced separately. The quote will state whether IVA is included, applicable countries, and validity period; final terms are subject to the contract.
Which languages are supported?
The website, documentation, and consulting services are provided in Italian, English, and Chinese. Please confirm which languages the product interface supports during the demo.
Turn walk-in customers into
regular members.
Start with the online demo, or book a solution demo; a consultant will explain based on your store scenario.
